Brad Coombes

Leadership

Hello and welcome back to our Hiring x AI blog series! Today, we’re diving into the ethical considerations you need to bear in mind when it comes to using artificial intelligence (AI) to support your hiring process. While AI is already becoming a revolutionary tool in the hiring process, we need to stay mindful of the potential pitfalls and ensure we’re using it responsibly. So, grab your moral compass, and let’s journey through the ethical waters of AI in hiring!

First things first: transparency is key. When implementing AI in your hiring process, be upfront with your candidates about where and how AI is being used. Let them know it’s not a magical crystal ball, but a tool to assist in the decision-making process and actually create a fairer experience for them (when used as a screening tool to remove human bias, for example). Keeping an open line of communication builds trust and authenticity for your employer brand.

Now, let’s talk about biases. We all have them, but AI can help us improve in this regard. Check your AI systems for biases and take proactive steps to address them. Nobody wants to be subjected to unfair discrimination, and AI can help us minimise bias by focusing on specific, relevant skills and qualifications rather than personal characteristics. In this instance, it’s like having a sidekick who reminds you to evaluate candidates on their merits, not on superficial factors you might notice first.

Data privacy is another ethical consideration not to be overlooked. When using AI, ensure you’re handling candidate data responsibly and in compliance with relevant privacy regulations to your industry / geography. Treat that data like the precious gem it is, and guard it with the utmost care. After all, you want candidates to feel safe and confident in sharing their information with you.

Remember, despite what the news might want you to believe, AI is here to assist – not replace – us. It’s a tool that enhances our decision-making process, but it shouldn’t be the sole arbiter of our choices. Treat AI insights as a helpful contribution and remember to include your own expertise, judgment, and intuition to make well-rounded decisions.

It’s also important to regularly evaluate and monitor your AI systems. Keep an eye on how they’re performing, and be ready to make adjustments if needed. It’s all about those iterative improvement! Stay vigilant and ensure your AI systems are reliable and accurate. Regular check-ins will keep you sailing on the ethical path.

Last but certainly not least, empathy should always be at the core of your hiring process, AI or not. While AI can streamline the process and help you identify great talent, never forget the human factor. Candidates are more than just data points – they have hopes, dreams, and unique stories to bring to your team. It’s important to find the balance between letting AI help you spot a great fit on paper and letting the candidate show you who they are in their own words.

In conclusion, using AI in hiring requires us to navigate the waters carefully. Be transparent with candidates, address biases, safeguard data privacy, remember the human touch, and regularly evaluate your AI systems to ensure you’re always getting the best from them in a contributory role, not as a process owner.

AI has remarkable capabilities for hiring and by using it responsibly, we can build game-changing teams while staying true to our values and without sending the moral compass into overdrive. Let’s sail these ethical waters and shape the future of hiring, one conscientious decision at a time!

Until next time, happy hiring and stay ethical!

Author

Brad Coombes

Leadership

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